At Dainty Gal Jewelry, we understand the importance of a smooth and reliable shipping process when it comes to delivering your purchases. Our shipping policy outlines the details of how we handle shipping, including estimated delivery times, shipping methods, and associated costs.

1. Shipping Methods:

   • We offer shipping via Canada post nationwide to accommodate different customer needs, including flat rate standard shipping and expedited shipping.

   • The available shipping methods will be displayed during the checkout process, and you can select the one that best suits your requirements.

2. Shipping Locations:

   • We currently ship to all over Canada only.

   • If your location is not listed, please contact our customer service to inquire about the possibility of shipping to your area.
     

3. Order Processing Time:

   • Once you place an order, our team will process it within 1-2 business day.

   • Please note that processing time may vary during peak seasons or promotional periods. We strive to process orders as quickly as possible.
     

4. Estimated Delivery Time:

   • The estimated delivery time includes both the processing time and the transit time.

   • Transit time depends on the shipping method selected and the destination of the package.

5. Shipping Costs:

   • Shipping costs are calculated based on factors such as the weight of the package, shipping method, and destination.

   • The exact shipping cost will be displayed during the checkout process before you complete your order.

   • Occasionally, we may offer free shipping promotions. Please refer to the specific promotion details for eligibility criteria.
     

6. Shipment Tracking:

   • Once your order has been shipped, we will provide you with a tracking number.

   • You can use this tracking number to monitor the progress of your shipment through Canada Post’s online tracking system.

   • Please allow some time for the tracking information to be updated after the package has been shipped.
     

7. Customs and Duties (for International Shipping):

   • For international shipments, customs and duties fees may be applied by the destination country's customs authorities.

   • Any additional charges related to customs and duties are the responsibility of the customer.

   • We recommend contacting your local customs office for more information about customs regulations and potential fees.
     

8. Delivery Issues:

   • In the rare event of a delivery issue or delay, please contact our customer service team.

   • We will work diligently to resolve any problems and ensure that your package is delivered to you as soon as possible.
     

9. Address Accuracy:

   • It is the customer's responsibility to provide accurate and complete shipping information, including the recipient's name, delivery address, and contact details.

   • We are not responsible for any delays or delivery failures caused by incorrect or incomplete address information provided by the customer.
     

10. Customer Support:

    • If you have any questions, concerns, or need assistance regarding our shipping policy, please don't hesitate to reach out to our customer service team.

    • You can contact us via email at sales@daintygaljewels.com.

Please note that this shipping policy is subject to change without prior notice. We reserve the right to modify shipping methods, delivery times, and associated costs as necessary to ensure the best possible shipping experience for our customers.